ng88bd Privacy Policy
Your personal information is completely safe with us — this page describes in detail how ng88bd collects, uses, and protects your data.
ng88bd ("we", "our", or "platform") places the highest priority on the privacy of Bangladeshi players. This privacy policy ("policy") explains how ng88bd collects, uses, stores, and where necessary shares your personal information with third parties. By using our platform, you agree to the terms of this policy. If you do not agree with any part of this policy, please refrain from using our services.
What Information We Collect
ng88bd collects various types of information to operate its services properly. This information is either provided directly by you or collected automatically by our systems.
1.1 Registration and Account Information
When you open an account at ng88bd, we collect the following information:
- Full name and date of birth (for age verification)
- Valid email address
- Mobile phone number
- Residential address
- National ID or passport details (for KYC verification)
1.2 Financial Transaction Information
To facilitate deposits and withdrawals, we collect your payment method details, such as bKash, Nagad, Rocket, or bank account numbers. Full card or account numbers are not stored on our servers.
1.3 Automatically Collected Information
Subject to your consent, the following technical information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Gameplay activity and session logs on the platform
- Login date and time records
- Cookies and information related to user preferences
Purpose of Data Use
ng88bd uses your information only for the following legitimate purposes:
2.1 Account Management
Your information is used for registering, verifying, maintaining, and communicating about your ng88bd account. This includes password recovery and security alerts.
2.2 Financial Transaction Processing
Your financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to confirm and record transactions.
2.3 Fraud Prevention and Security
We monitor your account activity to prevent unauthorised access, money laundering, and fraud. This is done for your own protection.
2.4 Customer Support
Your information is used to resolve your complaints and queries via 24/7 Bengali live chat or email.
2.5 Personalised Experience
Your gameplay data may be analysed to provide relevant offers and promotions based on your gaming preferences.
2.6 Legal Compliance
Information may be stored and used to comply with applicable laws and regulations and to meet the requirements of regulatory bodies.
Data Storage and Security Measures
ng88bd uses SSL encryption and modern security technology to keep all your information protected.
3.1 Technical Protection
ng88bd takes the following technical measures to protect your personal and financial information:
- All data transfers secured through 256-bit SSL/TLS encryption technology
- Stored data protection through server-side encryption
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication option
3.2 Data Retention Period
Your information will be stored for the duration your account remains active and for a defined period after closure in accordance with legal obligations. Transaction records are retained in line with financial regulations.
3.3 Internal Access Controls
Only authorised staff will have access to specific information for defined purposes. All internal access is logged and reviewed regularly.
Data Disclosure and Third Parties
ng88bd never sells your personal information or transfers it to third parties for marketing purposes. However, information may be shared in a limited way in the following circumstances:
4.1 Service Providers
Our approved service providers (such as payment processors, game software suppliers, and technology partners) receive access to limited information only for defined purposes. They are bound by the terms of our privacy policy.
4.2 Legal Obligations
If information must be provided due to a court order, government investigation, or legal requirement, ng88bd is obliged to comply with the law. In such cases, we will make every effort to notify you where possible.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent cybercrime, fraud, or money laundering.
4.4 Business Transfer
If for any reason the ownership or operation of ng88bd changes, your information may be transferred to the new authority. You will be notified in advance in such a case.
Cookies and Tracking Technologies
The ng88bd platform uses cookies and similar technologies to improve your experience.
5.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the platform (login sessions, security tokens). These cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, gaming settings).
- Analytics Cookies: Collect anonymous statistics to help us understand platform usage.
- Security Cookies: Used for fraud detection and account protection.
5.2 Cookie Controls
You can manage or delete cookies through your browser settings. However, if essential cookies are deleted, some platform features may no longer be available.
5.3 Tracking Pixels and Session Logs
Session logs are retained to ensure the security and functionality of the platform. This information is generally deleted automatically within 90 days.
Your Data Rights
Every user of ng88bd retains the following rights regarding their own personal information:
6.1 Right to Access
You may ask us at any time what information we hold about you and how it is being used. This request can be made via email.
6.2 Right to Rectification
If any information in your profile is incorrect or incomplete, you may request that it be corrected. Providing accurate information is in your own interest.
6.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information must be retained for a defined period due to legal obligations.
6.4 Right to Object to Processing
You may object to your information being used for marketing or profiling purposes. When we receive such a request, we will process it appropriately.
6.5 Right to Data Portability
You may request a copy of your information in a structured, commonly used format. This request will be fulfilled where technically possible.
To exercise any of the above rights, email us at [email protected]. We generally respond within 30 working days.
Third-Party Links and Platforms
The ng88bd platform includes games from various game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt. These games run on our infrastructure, but they may have their own data collection practices.
If you follow any external link from our platform, the privacy policy of that website is not under the control of ng88bd. Upon accessing an external platform, that platform's own privacy policy will apply.
Payment processors such as bKash, Nagad, and Rocket have their own privacy policies. When completing a transaction, you also agree to their terms of service.
Protection of Minors
ng88bd is for persons aged 21 and above only. We do not knowingly collect any information from minors.
We verify age during the registration process, and if any user is found to be a minor, the account will be closed immediately and the associated information will be deleted.
If you are aware that a minor has opened an account on our platform, please notify us at [email protected].
For more information on responsible gaming, please read our Responsible Gaming page.
Special Protection for Payment Information
ng88bd handles financial information with special care as the most sensitive category of data.
9.1 Payment Information Handling Policy
- Full bKash, Nagad, or Rocket PIN numbers are not stored on our servers
- All financial transactions are conducted through encrypted channels
- Bank account details are used only for processing withdrawals
- Transaction history is retained for a defined period for legal reasons
9.2 Minimum Deposit and Withdrawal Policy
The minimum deposit amount at ng88bd is ৳300 and the minimum withdrawal amount is ৳800. All transaction requests below these limits are rejected. Withdrawals are generally completed within 30 minutes to 3 hours.
9.3 Suspicious Transactions
If an unusual transaction pattern is detected on an account, the account may be temporarily suspended for security purposes and you will be notified via email or live chat.
Changes to the Privacy Policy
ng88bd reserves the right to update this privacy policy from time to time. For any important changes:
- The update date on this page will be changed
- A notification will be sent to the registered email for important changes
- You may be informed about changes when logging into the platform
Continuing to use the platform after changes means you are accepting the new policy. We recommend that you visit this page regularly.
If you do not accept any changes, please contact [email protected] or request to close your account.
Contact Us
If you have any questions, concerns or requests about this privacy policy, please contact us:
Talk to us directly in Bengali 24/7. The fastest way to get instant support.
[email protected]
Send an email for formal requests related to information.
We try to respond as quickly as possible depending on the importance and complexity of your query. Formal requests related to data rights are generally resolved within 30 business days.
Related pages: Terms & Conditions · Responsible Gaming · FAQ