ng88bd Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between ng88bd ("we", "us", "platform") and its users ("you", "user"). By using the ng88bd website, mobile site, or any related service, you are considered to have fully agreed to these Terms.

We reserve the right to change or amend these Terms at any time. If you continue to use the platform after updated Terms are published, you will be considered to have automatically accepted those changes. We therefore recommend reviewing this page regularly.

Age and Citizenship

To use ng88bd services, you must meet the following conditions:

• You must be at least 21 years of age (for users aged 21 and above only).
• You must be accessing from a region or country where online gaming is not prohibited by law.
• All information provided in your account must be true, accurate, and complete.
• You are playing for yourself and with your own funds — not on behalf of a third party.

Restricted Users

The following individuals may not open an account or use ng88bd services:

• Any person under 21 years of age.
• Persons accessing from a country or region where online gaming is prohibited by law.
• Persons who have self-excluded or taken a break and whose accounts have been temporarily or permanently suspended.
• Anyone who has already been banned or removed from ng88bd.

Single Account Policy

Each user may open only one account. Registering multiple accounts under the same name, the same identity document, or the same payment method is strictly prohibited. If evidence of multiple accounts is found, all related accounts along with any balances and bonuses held in them will be forfeited.

Registration Information

You must provide accurate and up-to-date information when opening an account. Notify our support team immediately if any of your details change. We reserve the right to suspend or close an account if false or misleading information is provided.

Identity Verification (KYC)

To ensure safe and responsible gaming, ng88bd may request identity verification (Know Your Customer) at any time. This may include:

• A copy of your national ID card or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method used.

Withdrawals may be held until the verification process is completed.

Account Security

It is your responsibility to keep your login details completely confidential. Do not share your password with any third party. If you suspect unauthorised access, notify our support team immediately. ng88bd will not be liable for any loss resulting from unauthorised access.

Accepted Payment Methods

ng88bd currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

We recommend using the same payment method for both deposits and withdrawals. Deposits from third-party accounts are not accepted.

Limits and Timeframes

• Minimum deposit amount: ৳300 (the same for each method).
• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 30 minutes to 3 hours.

Withdrawals may be delayed if identity verification is pending or if unusual transactions are detected. Withdrawals are processed subject to approval by our risk management team.

Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Deposits made in a different currency will be converted at the prevailing exchange rate, and the bank or payment provider's own charges may apply.

Welcome Bonus

ng88bd offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus for a total of ৳2,000; depositing ৳42,000 gives you a ৳20,000 bonus for a total of ৳62,000.

Wagering Requirements

A 20x wagering requirement applies to all bonuses. This means you must wager a total of 20 times the bonus amount received before becoming eligible to withdraw from that bonus. Bonus funds cannot be withdrawn until the wagering requirement has been met.

General Bonus Policy

• Multiple people from the same household or device may not claim a bonus.
• A bonus is active only within the validity period of the associated promotion.
• Bonus balances cannot be transferred to another account.
• ng88bd reserves the right to change, suspend, or cancel any bonus.
• If fraud or misuse is suspected, the bonus will be forfeited.

VIP Tiers and Benefits

ng88bd has five VIP tiers. The weekly cashback benefit for each tier is as follows:

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.3%.
• Gold — weekly cashback up to 0.5%.
• Platinum — weekly cashback up to 0.6%.
• Diamond — weekly cashback up to 0.8%.

You can move up to a higher VIP tier through regular and active participation. The benefits of each tier and the conditions for promotion will be detailed on the relevant promotions page.

Cashback Terms

Cashback is calculated every week and added automatically to your eligible balance. Wagering requirements may apply to cashback balances — details will be provided on the promotions page. Cashback will be cancelled in the case of fraudulent activity.

Fair Play Policy

ng88bd is committed to providing a safe and fair gaming environment. All games use Random Number Generator (RNG) technology to ensure unbiased outcomes. Any attempt to manipulate the system through cheating or the use of software will result in immediate account closure.

Prohibited Activities

The following activities are strictly prohibited and, if violated, will result in account closure and forfeiture of balances:

• Using multiple accounts or false identities to take advantage of any bonus policy.
• Using bots, scripts, or automated software to play games.
• Colluding with other users or placing bets through dishonest means.
• Using the platform for money laundering or illegal financial activities.
• Attempting to breach the platform's systems or security measures.

Technical Errors

If the outcome of a game remains undetermined due to server outages, network issues, or software errors, ng88bd reserves the right to void that round. Bets from voided rounds will be fully refunded. ng88bd also reserves the right to investigate and make a decision regarding unusually large winnings resulting from technical errors.

Responsible Gaming Commitment

ng88bd believes that gaming is a form of entertainment and should not be considered a source of income. We encourage all our users to play responsibly. Gambling can be addictive — please stay aware of this.

Spending Limits and Self-Exclusion

Users can set the following limits for themselves:

• Daily, weekly, or monthly deposit limits.
• A temporary cooling-off period.
• Permanent or temporary self-exclusion.

To access these features, contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

Collection of Personal Information

ng88bd collects necessary personal information for the purpose of account registration and service delivery. Collected data is not sold or shared with any third party. To read our full data protection and privacy policy, visit the Privacy Policy page.

Cookies and Tracking

Cookies and similar technologies are used to operate our platform effectively. SSL encryption technology is used to keep all your connections and transactions secure. Cookies can be managed through your browser settings, though doing so may limit some platform functionality.

Our Authority

ng88bd reserves the right to temporarily or permanently suspend or close any account in the following circumstances:

• If any clause of these Terms is violated.
• If evidence of false identity or fraud is found.
• If multiple accounts are being operated.
• If there is evidence of bonus abuse or system manipulation.
• At the direction of law enforcement authorities.

User's Right to Close Account

Any user may request to close their account at any time. Any eligible remaining balance may be withdrawn before the account is closed, provided applicable wagering requirements have been met. Contact our 24/7 live chat to make a request.

Service Limitations

The ng88bd service is provided on an "as is" basis. We are not liable for losses caused by technical errors, internet disconnections, or third-party software issues. ng88bd cannot be held liable for service interruptions caused by natural disasters, cyberattacks, or other circumstances beyond our control.

Third-Party Content

Our platform contains content from third-party game software providers. ng88bd is not fully responsible for the accuracy or functionality of these games. However, complaints about any issues can be submitted through our support team.

Submitting a Complaint

If you have a complaint, please contact us first through our 24/7 live chat. If the matter is not resolved via live chat, send the details by email to: [email protected] — please include your account number, the date of the incident, and a full description.

Resolution Timeframe

General complaints are resolved within 7 business days of receipt where possible. Complex matters may require additional investigation — in such cases you will be kept informed of progress. ng88bd's decision will be considered final.

Notice of Changes

ng88bd reserves the right to amend these Terms at any time. For significant changes, you will be notified via a platform notification or email. Continuing to use the platform after changes have been made means you have agreed to the revised Terms.

Previous Terms

This version replaces all previous versions of the terms and conditions. In case of any ambiguity, ng88bd's interpretation will be considered final.